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Employer Hodson Bay Hotel
Job Title Duty Manager

Duty Manager - Hodson Bay Hotel

Job Purpose

To oversee the smooth running of all departments daily and to liaise with all department heads regarding relevant details i.e. customer service, training, Health & Safety & maintenance.

Main Duties:

  • To carry out all management duties as per the agreed standards.
  • To take control and responsibility for Management shifts.
  • To oversee the smooth running of all departments.
  • To manage all allocated functions & banquets in the hotel.
  • To be responsible for all the day to day queries, complaints or problems that arise in the hotel.
  • To ensure the highest level of customer care is practised at all times.
  • To assist with the training of employees where necessary.
  • To be proactively involved with wedding enquiries while ensuring all relevant booking details are entered into the diary.
  • To monitor the hotel functions book and familiarise yourself with all additions and changes.
  • To liaise daily with Deputy General Manager and Conference & Banqueting Manager to forecast Hotel business on a weekly basis and to plan accordingly.
  • To assist and carry out training as required and to document the same.
  • To coordinate with the Conference & Banqueting Manager in reference with weekly banqueting business.
  • To attend the weekly heads of department meetings.
  • To ensure that reasonable care is taken for the Health and Safety of yourself, other employees, guests and any other persons on the Hotel premises.
Qualifications / Experience required to do the job:

  • 2-3 years management experience in a senior capacity in a busy hotel with Conference and Banqueting experience.
  • 3rd level qualification desirable but not essential
  • Excellent written and spoken levels of English
  • Excellent interpersonal skills
  • Excellent organisational and communication skills
As a Duty Manager you must:

  • Be committed to and continuously strive to achieve the company’s Values, Mission & Vision. They must be to the forefront of all duties carried out on a daily basis to achieve the organisational objectives and goals.
  • Provide direction in a consistent manner whilst imparting structured feedback to develop all members of our team
  • Constructively and consistently train and coach the employees and address underperformance in a positive manner with the ultimate aim of improving quality.
  • Ensure time is used in the most productive manner through planning, prioritising and effective delegation.

  • Attractive remuneration packages
  • Subsidised Taxi Service
  • Laya Healthcare schemes
  • Use of leisure centre & pool
  • Meals when on duty
  • Uniform dry cleaning
  • Free Parking
  • Staff discounts
For more information please visit our website

This job originally appeared on
Location Athlone , Roscommon
Date Added 12 days ago
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